PRIVACY POLICY
SECTION 1 - INFORMATION WE COLLECT
When you make a purchase from our store, we collect personal details such as your name, address, and email as part of the transaction process.
Additionally, when you browse our website, we automatically collect your device’s IP address to help us understand your browser and operating system.
If you opt-in, we may also send you promotional emails about our store, new products, and updates.
SECTION 2 - CONSENT
How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange for a delivery, or return a product, we assume your consent to collect and use it for that specific purpose.
For additional purposes, such as marketing, we will explicitly request your consent or offer you the option to decline.
How can you withdraw consent?
If you decide to withdraw your consent after opting in, you can do so at any time by contacting us at (nosso email) or sending a written request to:
(nosso endereço)
SECTION 3 - DISCLOSURE OF INFORMATION
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services. Your data is stored securely within Shopify’s data infrastructure.
Payments:
If you choose a direct payment gateway, Shopify securely stores your payment data using Payment Card Industry Data Security Standard (PCI-DSS) encryption. Your transaction details are retained only as long as necessary to complete your purchase and then deleted.
For further details, you can refer to Shopify’s Terms of Service and Privacy Policy.
SECTION 5 - THIRD-PARTY SERVICES
We work with third-party providers to facilitate certain services. These providers collect, use, and disclose your information only as necessary for the services they perform.
Some third-party service providers, such as payment processors, have their own privacy policies regarding the information we share with them. We advise reviewing their policies to understand how they manage your personal data.
If you engage in a transaction involving a provider located in another jurisdiction, your information may be subject to the laws of that region.
External Links:
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
SECTION 6 - SECURITY
We take necessary precautions to protect your personal information from unauthorized access, misuse, or loss. Payment details are encrypted using SSL technology and AES-256 encryption.
While no online transmission is 100% secure, we comply with PCI-DSS requirements and implement industry best practices to safeguard your data.
SECTION 7 - COOKIES
We use cookies to improve user experience
You have the option to opt out of cookie usage through your browser settings.
SECTION 8 - AGE RESTRICTIONS
By using our website, you confirm that you are of legal age in your jurisdiction or have given consent for minor dependents to use the site.
SECTION 9 - POLICY CHANGES
We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. Significant updates will be communicated through our website.
If our business undergoes a merger or acquisition, your information may be transferred to the new entity.
SMS MARKETING
We may use the information you provide to send SMS notifications about orders, abandoned checkouts, marketing offers, and transactional updates. Cookies track cart activity to determine when to send reminders.
QUESTIONS & CONTACT INFORMATION
For any privacy-related inquiries, to access, modify, or delete your personal information, or to file a complaint, please contact our Privacy Compliance Officer at (nosso email).
Returns Policy
Our policy lasts 72 hours. If 72 hours have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food or meat cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Frozen Food
Drinks
Snacks
To complete your return, we require:
A receipt or proof of purchase sent by email.
Photos of the product before consumption or disposal.
Products must be checked when opening their box. If damaged, wrinkled, torn, or opened, a photo inside the box must be provided.
All of our meat undergoes a rapid pre-freezing process, ensuring the absolute quality of the product and that it reaches customers with the same quality as a fresh cut.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company, as it may take some time for the refund to be officially posted.
Contact your bank, as there is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us.
Sale Items (if applicable)
Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need an exchange for the same item, send us an email with the details of your order.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be issued.
If the item was not marked as a gift, or the gift giver had it shipped to themselves to give to you later, we will issue a refund to the gift giver.
Shipping
To return your product, you must mail it to the designated address provided upon request.
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
Depending on your location, delivery time for exchanged products may vary.
If shipping an item over £80, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
TERMS OF SERVICE OF BRAS CENTER MEAT
1. Introduction
Welcome to Bras Center Meat! By accessing or using our services, you agree to the terms and conditions outlined below. If you do not agree, we recommend that you do not use our services.
2. Definitions
Bras Center Meat: The commercial name under which we operate.
User: Any person who accesses or uses our services.
Services: The sale of meats, food, and other related products.
3. Use of Services
The user must be at least 18 years old or under the supervision of a legal guardian.
The products offered are subject to availability and may change without prior notice.
The use of services must comply with all applicable laws and regulations.
4. Payments and Pricing
Prices are displayed in U.S. dollars (USD) and may change at any time.
We accept the payment methods listed on our website or in our physical store.
Payments must be made at the time of purchase unless otherwise agreed in advance.
5. Delivery and Pickup
Delivery times may vary depending on location and demand.
Customers must provide accurate information to avoid delivery delays.
For pickups, products must be collected within the store’s operating hours.
6. Return and Refund Policy
Returns are only accepted for defective products or items that do not match the order.
To request a refund or exchange, customers must contact us within 24 hours of receiving the product.
Perishable products must be returned in the same condition as delivered.
7. User Responsibilities
Provide truthful information when making purchases.
Follow hygiene and safety standards when handling purchased products.
Do not use our services for illegal or fraudulent purposes.
8. Limitation of Liability
Bras Center Meat is not responsible for damages resulting from improper use of products.
In case of delivery failure due to customer error, an additional shipping fee may apply.
We do not guarantee constant availability of the website or online services.
9. Privacy and Data Protection
The collected data is used solely for order processing and service improvement.
We do not share personal information with third parties without user consent, except when required by law.
10. Changes to Terms
Bras Center Meat may modify these terms at any time, notifying users through official channels.
Continued use of services after changes indicates acceptance of the new terms.
11. Contact
For questions or support, please contact us via email [support email] or phone [contact number].
12. Governing Law and Jurisdiction
These terms of service are governed by the laws of the State of Texas, USA, and any disputes shall be resolved in the competent jurisdiction of this state.
By using our services, you declare that you have read, understood, and accepted all the terms above.